IT Solutions for All

Here at Fidelity Systems we pride ourselves on our ability to work not only for but with any of our clients needs. In order for us to be able to provide our impeccable services to all types of businesses we have broken down our Standard Managed Plan into 2 different options, allowing us to build our services to suit your every need!

What are Managed IT Services?

In summary, managed IT services are a refreshing alternative to the do-it-yourself or the traditional IT department model. With managed IT services, you’re buying into a long-term partnership with a team that has the knowledge and the experience to manage your technology environment. Managed IT services remove the hassle of day-to-day management, so you can focus on your business.The services provided by Managed IT Services can range from simple help desk support to more complex IT management including technology infrastructure and security services.

Fully Managed IT (Managed)

This package is our pride and joy, the best of the best. This includes but is not limited to: Mitigation Services to keep your devices as secure and up-to-date as possible, Cloud Backups, Endpoint and Detection Response, 24/7 Monitoring and support and even better, it comes all at a flat monthly rate that has been determined by how many devices you have to save you as much money as possible! This also means that any support you need whether it be on-site or remote comes free with the plan so you can call/email or even login to our dashboard and reach us!

  • Documented Security Framework
  • Risk Management
  • Unlimited Remote & On-Site Support
  • Email Filtering
  • MFA and Password Management

Proactive Support and Monitoring (Proactive)

As an IT Support and Monitoring company we understand that critical services and operations are imperative to day-to-day functions and that if we were to lose access to these services that the entire work-flow could go awry. With our Proactive plan we include but are not limited to being able to monitor your network devices and their health, keep them up to Compliancy & Security standards with (HIPAA & ISO) and provide your devices scheduled maintenance times after hours so an update doesn’t hinder the work-day. This also provides you with our Endpoint Detection and Response Software and Proactive backups to make sure you never lose valuable data!

  • Firewall Monitoring and Management
  • Vulnerability Remediation
  • End User Security and Data Protection

Let's talk about how we can help

Related Articles

To learn more about our managed IT services, and how Fidelity Systems can help protect your business, your network, and your valuable data, we offer these articles below.

+ Benefits of IT Managed Services Partnership
+ IT Systems Management