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Monitoring & Administration

 

Monitoring Administration

Proactive Support

Your Trusted Advisor - An IT Partner, Not Provider

We understand why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology to support your revenue generating services. Building a program that relies on 24x7x365 network monitoring coupled with an aggressive preventative maintenance component ensures optimum uptime for your business.

“Efficient and quick to respond to our needs.”
Rick Peters (GM and VP of Finance),
Shelby Company

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our proactive approach, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

This solution is so effective that our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and higher revenue per employee. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of managing a computer network.

Do these issues plague your business?

  • Network Neglected? Is yours perceived as a “necessary evil” and not as integral to improving business performance?
  • Downtime Impact? Are IT outages distracting your staff from their core focus, or prohibiting them from working productively?
  • Distracted Employees? Do your staff rely on other non-IT employees to deal with distracting IT problems?

Program Advantages

  • Increased Productivity: Continuous insight into your network lets us reduce the business impact of IT failure and dramatically increase mean time to resolution getting your employees back to work.
  • Reduced Business Impact from IT Failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.
  • Eliminating Emergency Downtime: Regular overview with a combination of monitoring and management, we work extensively to reduce or eliminate where possible emergency outages which causes.

Let's Talk About How We Can Help

Related Articles

To learn more about how Fidelity Systems can monitor and administor your IT needs, we offer these articles below.

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