Co-Managed IT Services

What are Co-Managed IT Services and why they’re important.

Co-managed IT services are a potential solution to meet the IT needs of small to medium-sized businesses that aren’t able to afford a dedicated IT person and want to leverage the benefits of a managed IT service. Because these services are managed by a third party, the business doesn’t have to worry about the day-to-day details of IT, allowing their employees to concentrate on their work, their business, and their customers.

Flexible Augmented Support for Internal IT

Your technology needs to be as flexible as your IT Team, so we developed our Supplemental support program. The Supplemental program allows you to customize your support and service needs directly related to your critical business services, all at a cost-effective price.

“Efficient and Quick to Respond to our Needs.”

Individual service items that the IT department can select based on their needs, augmented by providing Monitoring, Support & Automation tools. Delivers value by increasing the effectiveness, efficiency, and scope of services delivered by the IT department.

Simply work with us to determine what services make sense for you, and we’ll ensure that you have a solution tailored to your needs. You know your network better than anyone, so we put the decision and purchasing power in your hands!

Do these concerns relate to your IT Team?

  • Reactive Nature? Does your team feel more reactive than proactive for network issues?
  • Security Fears? Worried that vulnerable servers, laptops or PCs may be putting your organization or company data at risk?
  • Increasing Pressure? Increasing network devices requiring management such as routers, switches or firewalls?
  • Lack of Skill Set?Network areas your team is not certified or trained to manage?
  • Untimely Network Failures? Not knowing what will fail and when, and then required to find time to resolve the issue?

Program Advantages:

  • Secure Network: Ensuring you constant insight into all security needs and requirements.
  • Protected Business Information: Proper reporting ensures accountability and justification as required for management teams.
  • Spend More Time Working: Utilize Enterprise level RMM software to be your networking watchdog, enabling you to focus on your core network activities instead of reactive issues.
  • Leverage Expertise: Ensure assistance when required in specialized or advanced areas or as simple as vacation staffing as required.

Let's talk about how we can help

Related Articles

To learn more how Fidelity Systems Supplemental IT can benefit your business, we offer these articles below.

+ Why Co-Managed IT Services are right for your team