About Us
IT Solutions for All
We believe that solid experience, commitment, perseverance and dependability are the key to establishing and maintaining well organized and documented customer networks.
With our professional managed services, we offer many services that cover all aspects of your data network. We work hard to understand the information technology needs of your business and we take pride in establishing good communications and strong relationships to support your operations.
We know you depend on smooth running Information Systems to keep your productivity high. We have the technical experience to help your business operate at peak capacity.
Meet the Team
George G. Ioannides
Owner
In his 25 years of Engineering and Sales experience, George G. Ioannides has specialized in designing and maintaining companies' data networks. George started Fidelity Systems in 2007 after serving as a Systems Engineer for companies spanning the east coast to Northeast Ohio. George has spent most of his time engineering networks and the remaining 3 years in sales.
George has a degree in Computer Science and holds several Microsoft certifications. He also holds a range of certifications covering IT topics which provide a solid grounding in the technology concepts and practices organizations use today.
Greg Lednik
Operations Manager
With 15 years of IT Service Management experience in enterprise environments, Greg Lednik has specialized in providing excellent customer experiences and strategic end user computing initiatives. Greg began with Fidelity Systems in 2020 after managing IT Service and Desktop Engineering teams for several years in Legal and Healthcare industries situated across the U.S.
Greg has a degree in Computer Science and holds ITIL certifications. The Servant Leadership approach he possesses has promoted various opportunities to drive Continual Process Improvements, develop and lead dynamic teams, and leverage data to help organizations mature their processes and increase system uptime.
Donald Fugate
Technical Support Rep.
“I am Donald, an experienced technical advisor in several major software and hardware vendors, to name a few; Apple, Linux, Microsoft Windows, HP and SonicWall. By my ability of troubleshooting a large array of software and hardware, I have demonstrated many instances helping customers recover quickly from network latency problems to data loss and last but not least, your day to day miscellaneous problems. I use vendor specific best practices and tips with our top rated licensed software to help our customers network. I have an enthusiasm that is uncanny to any other and I am always ready to help.”
Cities We Serve
We serve this and many other other cities in Northeast Ohio
Contact Info
Location
211 West 210 Street
Fairview Park, Ohio 44125
Hours
Monday - Friday
8:00 A.M - 5:00 P.M.
